At Built to Last, we consider ourselves to be first, and foremost, in the customer service business. We take a great deal of pride in our quality furniture. By providing our furniture direct from our factory to the consumer, we offer an unbeatable value.
We measure our success based on the extent of repeat business from existing customers and from their referral of new customers. The unsolicited feedback we receive from our customers is our biggest motivator.
Since 1999, Built to Last has been proud to stand behind our 100% customer satisfaction guarantee.