Customer Feedback


"Thanks for the quick service! Quick story: my wife purchased a Built-to-Last Adirondack chair a couple of years ago. We had the chair on our dock until a few weeks ago when Hurricane Nate hit us and destroyed our dock and part of our pier. We thought our chair was lost. As we surveyed the damage and went to the beach lot next door....behold!!....there was our Adirondack chair sitting upright on the beach and unscathed!! We are "sold" on Built-to-Last chairs! Great job!"... P.M., Milton, FL
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"Wow! That’s all I can say. The chairs look fantastic!...we will definitely be adding more furniture in the future."... R.A., Rodanthe, NC
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"You have an extremely outstanding product which is why I am ordering another item."... D.P., Sarasota, FL
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"My dad was really impressed with your company and he’s not an easy man to impress. ;-)"... A.B., Sparrows Point, MD
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"The customer service was excellent; the product is superior quality; very comfortable and the assembly was easy for my husband and his power drill."... L.N., Charlotte, NC
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"As a repeat customer, I want to say thanks for superior product quality and customer service (on every occasion)! We will continue to refer business. We love our our Built to Last furniture.Thanks!!"... B.M., Kill Devil Hills, NC
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"I would say your furniture is by far the best outdoor furniture on the market and I have looked at a lot"... D.T., Tarpon Springs, FL
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"I LOVE my chairs. They were easy to assemble, look great, and are wonderful to relax in"... M.K.O., Hot Springs AR
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"We really appreciate the service. It proves you care about your customers and that's a rare thing to find these days."... L.P., Palm City, FL
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"All we can say is WOW over the beauty, quality and most importantly the comfort... we absolutely LOVE them .. the colors are AWESOME"... N. O., Randolph, NH
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"We are really impressed. They look great and are very comfortable, not to mention roomy. The assembly instructions were very clear and easy to understand. Thanks for making the BEST Adirondack Chairs around.".... J.H., Carlsbad, CA
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"We’ve received several compliments about the quality, comfort and looks of your furniture. People have taken down the number and website off the back of the chairs. Thanks for such a high quality product!".... R.D., Newbury, MA
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"If these chairs blow away it’s the least of my problems".... R.L., Avon, NC
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"These chairs are awesome!".... M.M., Grand Ledge, MI
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"We’re really enjoying them, and my son had a blast putting them together!:.... B.A., Tulsa, OK
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"I LOVE the chairs. They’re sooooooooo comfortable. I’m the envy of my neighborhood.".... J.Q., Woodlands, TX
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"I LOVE my Adirondacks. They seem like the Cadillacs of their class.".... L.A., CT
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"They’re great, wonderfully comfortable and well worth the investment.".... G.C., Malaga, Spain
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"So, if a single blonde female can put them together - anyone can! ... thanks so much for a great product and wonderful service!".... P.M., Baltimore, MD
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"I do construction/remodeling work for a living and have designed and built swing sets, picnic tables etc. Even if I do say so myself, I do nice work, and I’m not easily impressed. I was hesitant to purchase a product that I could probably build myself. Well, your product totally impresses me. The design, fit, finish and material are all first rate as advertised. I definitely could not improve upon your result. It’s a pleasure to do business with an operation that actually delivers what it promises, and more.".... C.M, Cohoes, NY
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"We are going to buy them one every winter as a gift, until we have enough for everyone! They really like them a lot".... G.M., Hatfield, PA
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"They are great! My wife had a bridal shower at our house last week with about 35 people attending. The main topic of conversation was how good these chairs looked on my deck.".... M.D., Salisbury, NC
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"Great product. It’s difficult to find Adirondack chairs which are actually comfortable, these are the best I’ve seen. We get lots of compliments on them.".... W.K., Chattanooga, TN
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"The heft & quality, and attention to fine detail exceeds our expectations. There are so many cheap imitations of the Adirondack chair, but yours is outstanding in quality. We were grateful for your extra efforts in marking, numbering & color coding to make the task of assembly less arduous. Thanks for your uncompromising standards of quality.".... D.S., Itasca, IL
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"We have had plenty of chances to appreciate the beauty and versatility of Adirondack chairs. The ones we bought from you are not only beautiful and versatile but also incredibly sturdy. We have no doubt that they are indeed "built to last." Thanks for making a wonderful product. This was one of the satisfying -- if not _the_ most satisfying Internet purchases I’ve ever made. ".... R.S., Columbia, SC
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"I am VERY VERY Happy with them!!! ...my husband was a bit MIFFED at me ... upset I spent $$$ on outdoors chairs ... just kept saying..."for that much we could have painted the house." Then, when every thing was built, he said, "Well you should write the guy and tell him what a GREAT job he did making these things." Your packaging was excellent, your directions perfect and your cuts & drill holes were EXACT! ".... D.B, Bremerton, WA
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"They are everything I expected and my wife and I spent the last two nights sitting on them out on the deck even though the evenings are still pretty chilly in Northern California.".... C.S., San Mateo, CA
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"I assembled one of the chairs today. It looks terrific!! Very comfortable. And even I was able to put it together!! Great touch with the second bit that goes into the electric screw driver.".... W.S., Manlius, NY
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"You build a superior product...the chairs are GREAT!!!!!!!!!!".... J.S., Eden, NC
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"Thank you very much for the beautiful craftmanship."...... S.C., Arcadia, CA
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"Today we received the Adirondack,I cannot tell you how happy I was!!!!! It is a wonderful work,my father built it right away and my mother was very happy of its birthday gift!!! We are proud to have your chair at home!".... S.T., Blois, France
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"Thanks for the great chair. It was easy to assemble and is very comfortable. It looks great out in the garden."...... S.W., Ft. Collins, CO
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"...they are absolutely beautiful, something I have always wanted!!!!"...... D.E., Greenwood, SC
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"I was very pleased. Thanks again for the prompt delivery and fine workmanship"...... C.M., Bronxville, NY "
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"I are very happy with the construction and ease of assembly. These chairs will probably last into the 3rd Millenium."...... ;J.&T.W., Canoga Park,CA
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"The chairs are great!!. Thanks for (furniture) built to last!!"...... K.B., Sea Girt, NJ
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"Your chairs are great, we are very pleased with them. They look and feel wonderful. I am looking forward to many years of comfort! No problems with delivery or assembly."...... P.G., West Lafayette, IN
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"The chairs came out beautifully, and after assembling one, it was really easy to do the second one. I am VERY satisfied, as is my wife, and still have yet to see any chairs of comparable quality or construction."...... R.K., Wayzata, MN
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"I experienced no trouble with any aspect of the furniture and was very pleased with their quality."...... K.B., Waterford,MI
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"Thanks - they are beautiful!"...... D.D, Crownsville, MD

"Everything arrived in great condition. The instructions were easy to follow and the tools were great! The chairs are everything we expected."...... M.C., Decatur,GA
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"Got it. Love it. Thanks!!"......C.B., Littleton, CO
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"They look great and are amazingly comfy. The chairs (are) perfect for setting and watching and relaxing. Thanks again."...... D.M., Rancho Santa Margarita, CA





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